FAQ-DGGPET
Returns & Refunds
1.How can i return a product?
Please contact our email service c30502364@gmail.com, we will send you the shipping address.
2. I received the wrong item.
Oops, that's not what you expected! It's a rare hiccup, but if it happens, just drop us a message at c30502364@gmail.com . We'll sort things out for you!
3.Can i cancel my order?
Absolutely! To cancel your order, simply shoot us an email at c30502364@gmail.com along with your order number and your cancellation request. We'll take care of it for you!
4.Can items be exchanged?
Sure thing! Exchanges are usually fine – Contact us at c30502364@gmail.com.
5.The item I received is damaged or defective!
Please reach out to us at c30502364@gmail.com. We'll take care of ya.
6.What items are non-refundable?
Most everything is refundable.
7.What is your return policy?
You can find our return policy here.
Order Tracking
1. My package is marked as delivered but I did not receive it
Yep, delivery services can be a bit hasty. Wait a couple more days. If it's still playing hide and seek, drop us a line at c30502364@gmail.com. We'll dive into the nitty-gritty, file claims with the delivery service, and make sure you're taken care of!
2. Haven’t received my order yet
Order MIA? That's wild! Shoot us a message at c30502364@gmail.com, and we'll sort it out. We'll dig into what went wrong and might need to file a claim with the delivery service. We've got your back!
Discounts
1.Is everything really 10% off right now?
Yes, we do 10% off to the new customer, welcome!
And we will do 30% off for our Annual Big Sale, subscribe our email to receive more discount code!
1.How can i return a product?
Please contact our email service c30502364@gmail.com, we will send you the shipping address.
2. I received the wrong item.
Oops, that's not what you expected! It's a rare hiccup, but if it happens, just drop us a message at c30502364@gmail.com . We'll sort things out for you!
3.Can i cancel my order?
Absolutely! To cancel your order, simply shoot us an email at c30502364@gmail.com along with your order number and your cancellation request. We'll take care of it for you!
4.Can items be exchanged?
Sure thing! Exchanges are usually fine – Contact us at c30502364@gmail.com.
5.The item I received is damaged or defective!
Please reach out to us at c30502364@gmail.com. We'll take care of ya.
6.What items are non-refundable?
Most everything is refundable.
7.What is your return policy?
You can find our return policy here.
Order Tracking
1. My package is marked as delivered but I did not receive it
Yep, delivery services can be a bit hasty. Wait a couple more days. If it's still playing hide and seek, drop us a line at c30502364@gmail.com. We'll dive into the nitty-gritty, file claims with the delivery service, and make sure you're taken care of!
2. Haven’t received my order yet
Order MIA? That's wild! Shoot us a message at c30502364@gmail.com, and we'll sort it out. We'll dig into what went wrong and might need to file a claim with the delivery service. We've got your back!
Discounts
1.Is everything really 10% off right now?
Yes, we do 10% off to the new customer, welcome!
And we will do 30% off for our Annual Big Sale, subscribe our email to receive more discount code!